Privacy Policy
Last updated: March 2026
1. Information We Collect
When you use NEL Professional and the NEL VEIL scanner, we may collect:
- Account information: Email address, name, and password hash when you create an account.
- Scan data: Domain names you submit for scanning. Scan results are generated from publicly accessible information only.
- Usage data: Browser type, IP address (for rate limiting), and page views via standard analytics.
- Payment data: Processed securely by Stripe. We do not store credit card numbers.
2. How We Use Your Information
- To provide and improve our security scanning and professional marketplace services.
- To send you scan results and account-related communications.
- To enforce our terms of service and prevent abuse.
- To comply with legal obligations.
3. What We Do NOT Collect
NEL VEIL is a passive, public-surface scanner. It does NOT:
- Access private systems, internal networks, or authenticated endpoints.
- Attempt logins, brute-force attacks, or exploit vulnerabilities.
- Store or transmit passwords, credentials, or private keys.
- Access data behind firewalls or authentication walls.
All data analyzed by VEIL is publicly accessible via DNS, HTTP headers, SSL certificates, and open ports : the same information available to any web browser or search engine.
4. Data Retention
Scan results are retained for 14 days to allow report access, then automatically deleted. Account data is retained while your account is active and deleted upon request.
5. Third-Party Services
We use trusted third-party services for payment processing and infrastructure. These services are subject to their own privacy policies and security standards. We do not sell or share your personal data with third parties for marketing purposes.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. Contact us at legal@nelprofessional.com to exercise these rights.
7. Developer Attribution
The NEL VEIL security scanner, its scanning modules, heatmap visualization system, compliance engine, and associated backend infrastructure were engineered and developed by the NEL Pro development team. This attribution is a factual statement of authorship and intellectual contribution. Any use, modification, or redistribution of the NEL VEIL scanner must retain this attribution as required by applicable intellectual property law.
8. Contact
For privacy inquiries: legal@nelprofessional.com