Manager, Competitive Programs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Competitive Programs team, which is part of the Go-to-Market (GTM) Strategic Programs team, is a new team dedicated to establishing and scaling Stripe’s Competitive Programs capability. Stripe operates in a dynamic and evolving competitive landscape. This role will help Stripe understand market developments and translate competitive insights into actionable guidance for teams and users. In partnership with Market Intelligence, you will identify meaningful threats and opportunities early, mobilize cross-functional action, and turn market and deal signals into better Product, Marketing, and GTM decisions. You will own the competitive operating system: program design, cross-functional coordination, deal triage and routing, visibility, and accountability. Product, Sales, PMM, Pricing, and other functions retain ownership for decisions and delivery in their domains. This is a player-coach role: you will build the team, lead the most complex programs, and apply the same skills to other high-priority GTM programs as business needs evolve. What you’ll do You will lead and develop a team of program managers that helps Stripe compete more effectively in its highest-priority situations. You will turn an emerging capability into a durable operating model: set team goals and work plans, prioritize scarce capacity with Stripe leadership and Market Intelligence, and ensure centrally staffed competitor programs are measurable and connected to the functional teams that own decisions and delivery. This is a high-ambiguity management role. You will partner with senior leaders across Sales, Product, Product Operations, Marketing, Market Intelligence, Pricing, Finance & Strategy, and GTM Operations to turn unclear competitive problems into focused programs with clear objectives, owners, decision forums, operating cadences, and measures of success. Initially, you will: • Lead and develop the Competitive Programs team, setting objectives, allocating work, and maintaining a high bar for judgment, execution, and stakeholder management. • Establish the P0/P1 portfolio and operating model with Market Intelligence and GTM Strategic Programs leadership. • Personally lead the highest-complexity programs and build the playbooks, escalation paths, and operating mechanisms that enable faster, more coordinated responses without centralizing functional decisions. Responsibilities • Set the team’s SOKRs, portfolio priorities in partnership with Stripe leadership, work plans, and success measures; allocate program-management capacity across the highest-priority competitive needs. • Develop, coach and retain a high-performing team of program managers who can operate independently in ambiguous, high-stakes environments. • Directly lead—and coach program managers to lead—the design, launch, and lifecycle of centrally staffed P0 and P1 competitor programs, including recommendations to continue, adjust, graduate, or re-elevate programs as the market changes. • Build and continuously improve the program-management layer of Stripe’s competitive operating system, including playbooks, program standards, decision logs, operating reviews, escalation mechanisms, and executive reporting. • Partner with Market Intelligence to translate competitive, customer, and deal signals into prioritized actions; ensure Product, PMM, Sales, Pricing, Product S&O, and other functional partners have clear accountable owners. • Create…